Privacy Policy

Welcome to Citizens Voice (the “Company”). We respect your privacy and are committed to protecting the personal information of our users (“Users”). This Privacy Policy details how we collect, use, disclose, and safeguard your information when you visit our website, www.citizensvoice.com.pk (the “Website”). By using the Website, you consent to the practices described in this Privacy Policy.

Information We Collect

  1. Personal Information: We may collect personal information such as your name, email address, and contact details when you register on our Website or subscribe to our services.
  2. Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience on our Website. Cookies are small text files stored on your device that help us identify your browser and capture certain information.
  3. Log Data: Our servers automatically collect log data when you access the Website. This data may include your IP address, browser type, the pages you visit, and the time and date of your visit.
  4. Third-Party Services: We use third-party services such as Google Analytics to monitor and analyze website traffic and usage. These services may collect information sent by your browser as part of a web page request, including cookies and your IP address.

How We Use Your Information

  1. Provide and Improve Services: We use your information to operate and maintain the Website, customize your experience, and improve our services.
  2. Communication: We may use your email address to send you service-related notifications, newsletters, and promotional offers. You can opt-out of these communications at any time.
  3. Analytics: We use non-personally identifiable information for analyzing usage patterns and trends, enhancing the Website’s functionality, and ensuring a better user experience.
  4. Advertising: We may use cookies to deliver personalized advertisements and to track the effectiveness of our marketing campaigns.

Disclosure of Information

  1. Legal Requirements: We may disclose your personal information if required to do so by law or in the good-faith belief that such action is necessary to comply with legal obligations or to protect the rights, property, or safety of the Company, our users, or others.
  2. Third-Party Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as hosting and data analysis. These providers are contractually obligated to maintain the confidentiality and security of your information.
  3. Non-Personally Identifiable Information: We may share aggregated, non-personally identifiable information with third parties for advertising, marketing, or other business purposes.

Security of Your Information

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no internet transmission is entirely secure, and we cannot guarantee the absolute security of your information.

Your Choices

  1. Access and Correction: You can access and update your personal information by logging into your account on the Website.
  2. Cookies: You can manage cookies through your browser settings. However, disabling cookies may affect the functionality of the Website.
  3. Opt-Out: You can opt-out of receiving promotional emails by following the unsubscribe instructions in the emails.

Children’s Privacy

The Website is not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have inadvertently received personal information from a child under 16, we will delete such information from our records.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the effective date. Your continued use of the Website after any changes indicates your acceptance of the updated Privacy Policy.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at [email protected].